LCS Privacy Agreement

Specializing in Office and Large Format Printers, Premium OEM and Environmentally-Friendly Toner Cartridges, and Printer Supplies, and Comprehensive Managed Print Solutions, LCS is Dedicated to Providing Everything Your Business Needs for Confident, High-Quality Printing.

January 9, 2024

THIS PRIVACY POLICY (THIS “POLICY”) IS A LEGAL CONTRACT BETWEEN YOU AND LASER CARTRIDGE SERVICES INC., A CORPORATION INCORPORATED PURSUANT TO THE LAWS OF CANADA (“LASER CARTRIDGE SERVICES INC.”“LCS”, “WE” OR “US”) AND DESCRIBES THE POLICY OF LASER CARTRIDGE SERVICES INC. REGARDING THE COLLECTION, USE, STORAGE, SHARING AND PROTECTION OF YOUR PERSONAL INFORMATION IN CONNECTION WITH THE WEBSITE LOCATED AT THE URL: HTTPS://LCSPRINTERSOLUTIONS.COM  (THE “SITE”) AND ALL SERVICES, APPLICATIONS, TOOLS AND SOFTWARE OFFERED ON, THROUGH OR IN CONNECTION WITH THE WEBSITE (COLLECTIVELY, THE “SERVICES”).

By visiting the Site and the Services, you agree that your personal information will be handled as described in this Policy. Your use of the Site and the Services, and any dispute over privacy, is subject to this Policy and our Terms of Use https://lcsprintersolutions.com/terms and our Terms of Use are incorporated by reference into this Policy.

Personal Information We Collect

We may collect information about you directly from you and from third parties (such as those that sell our products), as well as automatically through your use of our Site or Services.

Information You Provide to Use. We collect and store all information you provide to us when you use the Site or the Services. This information includes, but is not limited to: 

  • Information that you provide to us when you register for an account (your “Account”) for any Services including your name, email address, residential or mailing address and phone number;
  • Information that you provide to us in connection with a quiz, survey, contest or questionnaire;
  • Information that you upload or otherwise make available to the public or us through the Service including posts, comments, images and videos;
  • Information that you may provide to us through social media sites or third-party services; 
  • Information about your location and the location of your device, including your device’s unique identifier information if you have enabled this service on your mobile device;
  • Information that you provide to us in connection with the purchase of goods or services through the Site or the Services (this may include payment information such as credit card details, billing and shipping address);
  • Information that you provide to us in the context of dispute resolution, correspondence through the Services or correspondence that is sent to us; and
  • Information that you provide to us in connection with an application or inquiry regarding potential employment with us.

Information We Collect Automatically. When you visit the Site or use the Services, we automatically collect the information sent to us by your computer, mobile device or other equipment that provides access. This information includes, but is not limited to: 

  • Information from your interaction with the Site and the Services, including, but not limited to, device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from the Site, referring URL, ad data, IP address and standard web log information; and
  • Information we collect through cookies (data files on your phone or mobile device’s drive) or web beacons (electronic images that are placed in a web page’s code) or similar technologies. We use cookies to help us identify you as a user and to provide you a better experience on the Site.

Information from Third Parties. We may receive or collect additional information about you from third parties and public sources (to the extent permitted by law) and combine such information with your information for the purpose of improving and personalizing our Services. 

How We Use the Information We Collect

You agree that we may use your personal information for the following purposes: 

  • to provide you access to the Services;
  • to respond to your inquiries, to fulfil orders and provide customer support relating to the Services by means of e-mail, telephone and through the Services; 
  • to prevent, detect and investigate potentially prohibited or illegal activities, fraud and security breaches and to enforce our Terms of Use; 
  • to personalize, measure and improve the Site and the Services, including the content and ads on the Site; 
  • to contact you, by e-mail, push notification, text message (SMS), by telephone or other electronic means, to inquire about the Services and notify you of our other activities and services for the purpose of providing updates and targeted marketing activities, or for any other purpose described in this Privacy Policy; 
  • to provide you with other services that you have requested, as described when we collected such information;
  • to better understand how users access and use our Site and Services, both on an aggregated and individualized basis, in order to improve our Site and Services and respond to user desires and preferences, and for other research and analytical purposes; and
  • to consider you as a potential candidate for employment if you choose to send information to us in connection with potential employment. We use the information that we gather about you for the following purposes.

How We Share the Information We Collect

We may share your personal information with the following third parties:

  • Affiliates. We may disclose the information we collect from you to our affiliated companies or subsidiaries; however, if we do so, their use and disclosure of your personally identifiable information will be subject to this Policy;
  • Service Providers. We may disclose the information we collect from you to third-party vendors, service providers, contractors or agents who perform functions on our behalf. If we do so, their use and disclosure of your personally identifiable information will be subject to this Policy;
  • Business Transfers. If we are acquired by or merged with another company, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the information we have collected from you to the other company;
  • In Response to Legal Process. We may disclose the information we collect from you in order to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order or a subpoena;
  • To Protect Us and Others. We may disclose the information we collect from you where we believe it is necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Use or this Policy, or as evidence in litigation in which Laser Cartridge Services Inc. is involved; and
  • Aggregate and De-Identified Information. We may share aggregate or de-identified information about users with third parties for marketing, research or similar purposes.

Our Use of Cookies and Other Tracking Mechanisms

We use cookies and other tracking mechanisms to track information about your use of our Site or Services. We may combine this information with other personal information we collect from you.

Cookies. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser for record-keeping purposes. We use cookies to allow our systems to uniquely identify you during a session or while you are logged into the Site, in order to help us to process your online transactions and requests, verify your identity, track aggregate and statistical information about user activity, and display advertising both on the Site and on third-party sites. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to the Site who disable cookies will be able to browse certain areas of the Site, but some features may not function.


Clear GIFs. Clear GIFs (a.k.a. web beacons, web bugs or pixel tags) are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs, in connection with the Site to, among other things, track the activities of Site visitors, help us manage content, and compile statistics about usage. We and our third-party service providers also use clear GIFs in HTML e-mails to our customers, to help us track e-mail response rates, identify when our e-mails are viewed, and track whether our e-mails are forwarded.

Third Party Analytics and Tracking. We use automated devices and applications, such as Google Analytics, to evaluate usage of the Site and the Services. We use these tools to help us improve the Site and the Services, performance and user experiences, not to track users across the Site and third-party sites. These entities may use cookies and other tracking technologies to perform their services. We do not share your personal information with these third parties.

Notice for Users. These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Third-Party Ad Networks. We may use third parties, such as network advertisers, to display advertisements on our Site and through the Services, as well as to display ads on third-party websites. This enables us and these third parties to target advertisements by displaying ads for products and services in which you might be interested. Third-party ad networks and related services may use cookies, JavaScript, web beacons (including clear GIFs), Flash LSOs, and other technologies to measure the effectiveness of their ads and to personalize advertising content to you. These third-party cookies and other technologies are governed by each third party’s specific privacy policy, not this one. We may provide these third-party advertisers with information about your usage of the Site and the Services. We do not share your name, email address or other personal information with these third parties, and we do not permit these third parties to use cookies and other tracking technologies placed on the Site to automatically collect your personal information.

Do Not Track. Currently, our Site does not honor browser requests not to be tracked. You may, however, opt out of many website third-party ad networks, including those operated by members of the Network Advertising Initiative (“NAI”) and the Digital Advertising Alliance (“DAA”). For more information regarding this practice by NAI members and DAA members, and your choices regarding having this information used by these companies, including how to opt out of third-party ad networks operated by NAI and DAA members, please visit their respective websites: https://thenai.org/opt-out/ (NAI) and www.aboutads.info/choices (DAA).

Opting out of one or more NAI member or DAA member networks (many of which will be the same) only means that those members no longer will deliver targeted content or ads to you. It does not mean you will no longer receive any targeted content or ads on our Site or other websites. You may continue to receive advertisements, for example, based on the particular website that you are viewing. Also, if your browsers are configured to reject cookies when you visit this opt-out page, or you subsequently erase your cookies, use a different computer or change web browsers, your opt-out may no longer be effective. Additional information is available on the NAI and DAA websites accessible by the above links.

Security
We have implemented commercially reasonable precautions to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our best efforts, no data security measures can guarantee 100% security. You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.

Changes to this Policy
We reserve the right to amend this Policy at any time and from time to time without notice. It is your responsibility to review this Policy periodically to confirm the date of the most recent version (as noted at the beginning of this Policy). Your use of the Site or the Services following any amendment of this Policy will signify your assent to and acceptance of its revised terms.

Contact Us
If you have questions or concerns about the privacy aspects of our Services or would like to make a complaint, please contact us at sales@lasercartridgeservices.com